J250G codes not found

#have tried downgraded to 1/11/18 security patch
#have tried factory reset phone
#have tried with sim inserted


Platform: Samsung Android
Selected port: COM3
Selected model: SM-J250G
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!

Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J250G
Firmware compiled date: Tue Jan 29 10:26:35 KST 2019
PDA version: J250GDXU3ASA2
CSC version: J250GTLP3ASB1
SW version: J250GDXU3ARI2
Phone SN: R28M50KVADT
Android version: 7.1.1 (NMF26X)
Sales code: TLP
Country: Australia
HW platform: msm8937
HW Chip: MSM8937
HW Modem: MSM8917
Security patch level: 2019-02-01
Warranty Void: 0
SIM 1 status: absent
Codename: j2y18ltextc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: *********
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 150 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.OK
Rebooting phone
Searching for a phone. Please wait...
Can't kill external ADB references. Please, close all programs that use ADB server.
Can't kill external ADB references. Please, close all programs that use ADB server.OK
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...OK
Detecting security type...(1)
Searching for signatures...OK
Sending request...OK
Calculating codes. Please wait...
FREEZE: not found
NET LOCK: not found
SUB LOCK: not found
SP LOCK: not found
CP LOCK: not found
Codes were not found. Please do Factory data reset and repeat "Read Codes" operation.
Please insert SIM card and try again.
Performed by 2.8.0 Software version.