SM-J327A "Read Codes" problem [Answered]

Welcome to Octoplus Box Samsung software version 2.7.7
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Connecting to server...
Username: billycomm
Authorizing...
Checking balance...
Your balance: 134 credits.
Performed by 2.7.7.1 Software version.
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Platform: Samsung Android
Selected port: COM3
Selected model: SM-J327A
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Detected phone model: SM-J327A
Firmware compiled date: Thu Jun 15 18:40:00 KST 2017
PDA version: J327AUCU1AQF4
CSC version: J327AATT1AQF4
SW version: J327AUCU1AQF4
Phone SN: R28J92RZCVB
Android version: 7.0 (NRD90M)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2017-06-01
Warranty Void: 0
SIM 1 status: absent
Codename: j3popelteuc
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Connecting to server ..
Username: billycomm
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 134 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...
Dump error (0x00000002)
Read codes failed
Performed by 2.7.7.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-J327A
Operation: Read Codes
"Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not
supported!

Make sure device requests to enter unlock code and only then perform
“Read Codes” operation!"

Continue?
Searching for a phone. Please wait...
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-J327A
Firmware compiled date: Thu Jun 15 18:40:00 KST 2017
PDA version: J327AUCU1AQF4
CSC version: J327AATT1AQF4
SW version: J327AUCU1AQF4
Phone SN: R28J92RZCVB
Android version: 7.0 (NRD90M)
Sales code: ATT
Country: USA
HW platform: exynos5
HW Chip: exynos7570
HW Modem: SHANNON305
Security patch level: 2017-06-01
Warranty Void: 0
SIM 1 status: absent
Codename: j3popelteuc
-----------------------------------------------------------------------------------
Connecting to server ..
Username: billycomm
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 134 credits.
-----------------------------------------------------------------------------------
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone
Searching for a phone. Please wait...OK
Rebooting phone in Upload Mode...
Searching for a phone. Please wait...OK
Reading data...
Dump error (0x00000002)
Read codes failed
Performed by 2.7.7.1 Software version.




i repeat to unlock the phone again after 2 hours you said but still same error

and i did factory data reset on it still same error



regards