my credits lost team refound

Operation: Unlock
Selected model: SM-J327T
Software version: 34.5

Checking Login and Password... OK
Ballance: 35 crd.
You have 35 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J327T
Android version: 7.0
PDA version: J327TUVS2ARC1
CSC version: J327TTMB2ARC1
Phone version: J327TUVS2ARC1
Product code: SM2J327TZKATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: RV8K21CNBEH
IMEI: 352002094752409
HW version: REV0.1
RF cal date: 20180226
Chip name: EXYNOS7570
Modem board: SHANNON305
Security patch: 2018-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Searching Samsung modem... detected COM146
Reading phone info...
Model: SM-J327T
AP version: J327TUVS2ARC1
CSC version: J327TTMB2ARC1
CP version: J327TUVS2ARC1
Product code: TMB
Phone SN: RV8K21CNBEH
IMEI: 352002094752409
Unique number: CQE001470AC7315
Checking data... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait...
Card error error (1 )
Retry 1...
Initialization zTool... OK
Running zTool, please wait...
Card error error (1 )
Retry 2...
Initialization zTool... OK
Running zTool, please wait...
Card error error (1 )
Retry 3...
Initialization zTool... OK
Running zTool, please wait...
Operation: Unlock
Selected model: SM-J327T
Software version: 34.5

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J327T
Android version: 7.0
PDA version: J327TUVS2ARC1
CSC version: J327TTMB2ARC1
Phone version: J327TUVS2ARC1
Product code: SM2J327TZKATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: RV8K21CNBEH
IMEI: 352002094752409
HW version: REV0.1
RF cal date: 20180226
Chip name: EXYNOS7570
Modem board: SHANNON305
Security patch: 2018-03-01
Boot Warranty bit: 0
SIM State: ABSENT
Searching Samsung modem... detected COM146
Reading phone info...
Model: SM-J327T
AP version: J327TUVS2ARC1
CSC version: J327TTMB2ARC1
CP version: J327TUVS2ARC1
Product code: TMB
Phone SN: RV8K21CNBEH
IMEI: 352002094752409
Unique number: CQE001470AC7315
Checking data... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting phone... OK
Unlock done