trouble runing Best to Unlock SL3

Card found: S/N : CB9B2364 , v0136
Registered to: stevefilby

Connect phone on selected interface...


Card serial: CB9B2364
Card type: BEST Dongle
Card password: ********

Link to my account: http://user.infinity-box.com
Login: stevefilby@gmail.com

Connecting to server...

Error with message : HTTP/1.1 500 Access denied `stevefilby@gmail.com` Auth


I've previously used to read files for bruteforcing Just been asked to unlock Nokia 108

Thank you

Steve