SPD6531 Format / Read Code Failed

Code:

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Operation : Identify [ v1.03 ]

1. Power off device
2. Press and hold BootKey or use BootCable
3. Insert cable and battery in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
BootSource  :  InternalLibrary
BootVersion : Spreadtrum Boot Block version 1.2
Port speed : 460800
FDL Flash  : Control transfered!

Boot Done!

CS0_MEM : SPI : [FIDELIX] : FM25Q128 : 0x01000000 [ 16MiB ]


Done!
Elapsed: 00:00:24

Reconnect Power/Cable!

Operation : Read UserCode [ v1.03 ]

MODE : From Device
1. Power off device
2. Press and hold BootKey or use BootCable
3. Insert cable and battery in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
BootSource  :  InternalLibrary
BootVersion : Spreadtrum Boot Block version 1.2
Port speed : 460800
FDL Flash  : Control transfered!

Boot Done!

CS0_MEM : SPI : [FIDELIX] : FM25Q128 : 0x01000000 [ 16MiB ]

Reading data ...
Sorting data ...
STATE : NOT ACTIVE : CODE : ãð
ë0

Done!
Elapsed: 00:00:27

Reconnect Power/Cable!

Operation : Format FileSystem [ v1.03 ]

1. Power off device
2. Press and hold BootKey or use BootCable
3. Insert cable and battery in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
BootSource  :  InternalLibrary
BootVersion : Spreadtrum Boot Block version 1.2
Port speed : 460800
FDL Flash  : Control transfered!

Boot Done!

CS0_MEM : SPI : [FIDELIX] : FM25Q128 : 0x01000000 [ 16MiB ]

Make backup of sensetive data
Backup saved to : C:\InfinityBox\CM2SCR\Backup\01000000_FMT_BACK_189205633FD1_NVM.nv

Executing FormatFFS ...
Format FFS Done!

Done!
Elapsed: 00:00:27

Reconnect Power/Cable!

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phone came with a user code
after format phone still have user lock