SM-A505G READ CODE FAILED. Could not read data (HWID)! ERROR

Welcome to Octoplus Box Samsung software version 2.8.2.2
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Platform: Samsung Android
Selected port: COM10
Selected model: SM-A505G
Operation: Read Codes - Server
Detected phone model: SM-A505G
Firmware compiled date: Fri Jun 28 00:31:40 KST 2019
PDA version: A505GUBS3ASF5
CSC version: A505GOWC3ASG1
SW version: A505GDXS3ASG1
Phone SN: R28M61JCRRK
Android version: 9 (PPR1.180610.011)
Sales code: IUS
Country: Mexico
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON337
Security patch level: 2019-07-01
Warranty Void: 1
SIM 1 status: absent
Codename: a50ub
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Connecting to server ..
Username: ZheniaRuss80
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 312 credits.
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Checking operation...OK
Initializing...OK
Please keep phone's screen active!
Initializing exploit...OK
Initializing...OK
Reading HWID...
Could not read data (HWID)!
Read codes failed
Performed by 2.8.2.2 Software version.