Hi, I Try Unlock Fail With 2 operation Please Help Refund The unsuccessful operation

See Log
Welcome to Octoplus Box Samsung software version 2.7.7
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Platform: Samsung Android
Selected port: COM10
Selected model: SM-G530T
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM3
Mode: Normal
Phone model: SM-G530T
Firmware compiled date: Jul 05 2016
Firmware compiled time: 04:00:00
Firmware released date: May 16 2017
Firmware released time: 20:26:30
Phone IMEI: 359128-06-329591-5
SW version: MPSS.DPM.2.0.c5-00106-M8936FAAAANUZM-
1.53675.1.62531.1
Performed by 2.7.7.4 Software version.
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Platform: Samsung Android
Selected port: COM3
Selected model: SM-G530T
Operation: Unlock
Detected phone model: SM-G530T
Firmware compiled date: Tue May 16 21:37:34 KST 2017
PDA version: G530TUVS2AQE3
CSC version: G530TTMB2AQE3
SW version: G530TUVS2AQE3
Phone SN: R28G91LRT9L
Android version: 5.1.1 (LMY47X)
Sales code: TMB
Country: USA
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2017-05-01
Warranty Void: 1
SIM 1 status: network locked
Codename: gprimeltetmo
Checking Root:
Phone is Rooted.
Connecting to modem port...
Found phone on COM4
Reading IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: sharkoct2------
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 500 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Unlocking phone...
An error has occurred on step 3
An error has occurred on step 4
Phone unlocking failed
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Connecting to server...
Username: sharkoct2------
Authorizing...
Checking balance...
Your balance: 400 credits.
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-G530T
Operation: Unlock
Please, press "OK" button on the phone to allow USB debugging.
Detected phone model: SM-G530T
Firmware compiled date: Tue May 16 21:37:34 KST 2017
PDA version: G530TUVS2AQE3
CSC version: G530TTMB2AQE3
SW version: G530TUVS2AQE3
Phone SN: R28G91LRT9L
Android version: 5.1.1 (LMY47X)
Sales code: TMB
Country: USA
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2017-05-01
Warranty Void: 1
SIM 1 status: network locked
Codename: gprimeltetmo
Checking Root:
Phone is not Rooted.
Phone unlocking failed
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM4
Selected model: SM-G530T
Operation: Unlock
Detected phone model: SM-G530T
Firmware compiled date: Tue May 16 21:37:34 KST 2017
PDA version: G530TUVS2AQE3
CSC version: G530TTMB2AQE3
SW version: G530TUVS2AQE3
Phone SN: R28G91LRT9L
Android version: 5.1.1 (LMY47X)
Sales code: TMB
Country: USA
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2017-05-01
Warranty Void: 1
SIM 1 status: network locked
Codename: gprimeltetmo
Checking Root:
Phone is Rooted.
Connecting to modem port...
Found phone on COM9
Reading IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: sharkoct2-------
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 400 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Sending data to server...
An error has occurred on step 1
An error has occurred on step 4
Phone unlocking failed
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Connecting to server...
Username: sharkoct2------
Authorizing...
Checking balance...
Your balance: 400 credits.
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-G530T
Operation: Unlock
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Phone unlocking failed
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-G530T
Operation: Unlock
Proper android device not found. Make sure that "USB debug" option on
the device is turned on.
Phone unlocking failed
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM9
Selected model: SM-G530T
Operation: Unlock
Detected phone model: SM-G530T
Firmware compiled date: Tue May 16 21:37:34 KST 2017
PDA version: G530TUVS2AQE3
CSC version: G530TTMB2AQE3
SW version: G530TUVS2AQE3
Phone SN: R28G91LRT9L
Android version: 5.1.1 (LMY47X)
Sales code: TMB
Country: USA
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2017-05-01
Warranty Void: 1
SIM 1 status: network locked
Codename: gprimeltetmo
Checking Root:
Phone is Rooted.
Connecting to modem port...
Found phone on COM9
Reading IMEI...OK
-----------------------------------------------------------------------------------
Connecting to server...OK
Checking smart card...OK
Username: sharkoct2-------
Authorizing...OK
Checking balance...OK
Checking operation...OK
Your balance: 400 credits.
-----------------------------------------------------------------------------------
Sending device information...OK
Initializing exploit...OK
Sending data to server...OK
Calculating. Please Wait...OK
Unlocking phone...OK
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.7.7.4 Software version.
-----------------------------------------------------------------------------------
Connecting to server...
Username: sharkoct2--------
Authorizing...
Checking balance...
Your balance: 300 credits.
Performed by 2.7.7.4 Software version.