MS550 MetroPCS unlock problem [Answered]

Welcome to Octoplus/Octopus Box LG Software version 2.9.1
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Checking data...OK
Platform: LG Qualcomm
Selected port: COM168
Selected model: MS550
Reading info...
Model ID: LGMS550
IMEI: 358269-07-244443-2
Android version: 7.0
Battery level: 60%
Mode: Normal
Firmware compiled date: Mar 21 2017
Firmware compiled time: 06:00:00
Firmware released date: Apr 17 2017
Firmware released time: 15:31:19
SW Version: MPSS.JO.1.2.c2.1-00028-8937_GENNS_PACK-1
IMEI: 358269-07-24XXXXX-2
SPC: 000000
Checking root access...
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Phone is already rooted.
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Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: hmaza7894591
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending exploit...OK
Executing exploit...OK
Sending data to server...
Step 1.b...Failed!
Unlock Failed
Please, reboot the phone and try again.
Rebooting phone...
Performed by 2.9.1 Software version.
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