SM-G960F Could not read data (HWID)!

brand new phone, no rooted have problems via read codes.

Quote:

Platform: Samsung Android Selected port: COM281 Selected model: SM-G960F Operation: Read Codes - Server Can't kill external ADB references. Please, close all programs that use ADB server. Detected phone model: SM-G960F Firmware compiled date: Thu Jul 26 11:10:24 KST 2018 PDA version: G960FXXU2BRGA CSC version: G960FODX2BRGB SW version: G960FXXU2BRG8 Phone SN: R58K3678KNP Android version: 8.0.0 (R16NW) Sales code: MBM Country: MACEDONIA HW platform: exynos5 HW Chip: exynos9810 HW Modem: SHANNON360 Security patch level: 2018-08-01 Warranty Void: 0 SIM 1 status: absent Codename: starltexx ----------------------------------------------------------------------------------- Connecting to server .. Username: AlfaMobil Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 150 credits. ----------------------------------------------------------------------------------- Checking operation...OK Rebooting phone Searching for a phone. Please wait...OK Please keep phone's screen active! Initializing exploit...OK Initializing...OK Reading HWID... Could not read data (HWID)! Read codes failed Performed by 2.7.1 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM4 Selected model: SM-G960F Operation: Read Codes - Server Proper android device not found. Make shure that "USB debug" option on the device is turned on. Read codes failed Performed by 2.7.1 Software version. ----------------------------------------------------------------------------------- Platform: Samsung Android Selected port: COM282 Selected model: SM-G960F Operation: Read Codes - Server Detected phone model: SM-G960F Firmware compiled date: Thu Jul 26 11:10:24 KST 2018 PDA version: G960FXXU2BRGA CSC version: G960FODX2BRGB SW version: G960FXXU2BRG8 Phone SN: R58K3678KNP Android version: 8.0.0 (R16NW) Sales code: MBM Country: MACEDONIA HW platform: exynos5 HW Chip: exynos9810 HW Modem: SHANNON360 Security patch level: 2018-08-01 Warranty Void: 0 SIM 1 status: absent Codename: starltexx ----------------------------------------------------------------------------------- Connecting to server .. Username: * Connect to server successfull. Checking smart card... Smart card successfully checked. Your balance: 150 credits. ----------------------------------------------------------------------------------- Checking operation...OK Please keep phone's screen active! Initializing exploit...OK Initializing...OK Reading HWID... Could not read data (HWID)! Read codes failed Performed by 2.7.1 Software version.

after error: