rne l21 problem

another failed this time not even read info mate 10 lite rne-l21 andoid 8
RNE-L21 8.0.0.332(C185


2018-09-28 10:08:51.773 Autodetect COM port and phone type start!

2018-09-28 10:08:54.585 Found COM port: COM46
2018-09-28 10:08:54.592 Found phone type: Huawei Android phone (HiSilicon CPU)
2018-09-28 10:08:54.598 Open COM port COM46 (Android Adapter PCUI (COM46))...
2018-09-28 10:08:54.708 Start read phone info!
2018-09-28 10:08:54.721 Connecting to server...
2018-09-28 10:08:55.059 Connected!
2018-09-28 10:09:00.427 CP State: ready
2018-09-28 10:09:00.435 Read phone basic info...
2018-09-28 10:09:00.564 Read phone secure info...
2018-09-28 10:09:04.972 Read phone info fail!