itel p32 Reset privacy not done

hi Nck team how solve shis problem

LOg

Exe version: NCKBox AndroidMTK 1.8.9.3
Selected model: ELBRUS
Action: Reset Privacy
Reinsert phone battery.
Battery must be charged.
Phone must be off with battery inside.
Please insert USB cable now...
Detected : MediaTek PreLoader USB VCOM (Android) (COM45)
Boot mode: Preloader
BBCHIP: 6580 0 ca00
Using Algo 1.
Phone detected...Please wait
Sending DA agent, please wait...
----------------------------------------------------
BaseBand CPU :MT6580
BaseBand CPU Secure Version : FF
BaseBand CPU Bootloader Version : 01
----------------------------------------------------
INT RAM: 128 KB SDRAM
EXT RAM: 1 GB DRAM
----------------------------------------------------
EMMC: (116Gb+8192Mb) SAMSUNG 0x464536324d42
EMMC FW VERSION: 03:00:00:00:00:00:00:00
EMMC CID: 150100464536324D42 : 00000000000000
EMMC UA SIZE: 0x3a3e00000
BOOT STYLE: EMMC BOOT
FULL LENGTH: 0x3a4a00000 [14.572 GB]
-Reading GPT Drive OK
Status: USB_HIGH_SPEED
Detecting high speed port, wait......
If driver not installed, install high speed port driver.
If not need high speed port, disable it.
After repeat opperation.
Detected : MediaTek DA USB VCOM (Android) (COM46)
Dumping data, wait.
Data not found, resetting filesystem.
FORMAT EMMC FLASH : BEGIN: 0x1af00000 - LEN: 0x2000000
Wait untill phone will start charging.
All done.


info of device



Detected : MediaTek DA USB VCOM (Android) (COM46)
This phone have FRP partition.
Build ID: O11019
Version: 8.1.0
Build Date: Mon Jun 4 18:57:32 CST 2018
Model: itel P32
Brand: Itel
Device: itel-P32
Partition is damaged or encripted.
[3][Missing imei entry]Warning, nvram posible damaged!!.
Wait untill phone will start charging.
All done.