Friday, December 21, 2018

SM-J327A "Read Code" problem [Answered]

Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\21-12-2018_08-38-26.log" created (12/21/2018 8:38:36 AM).
INFO : 12/21/2018 8:40:01 AM > Set up system language English (file: English.ini)
INFO : 12/21/2018 8:40:04 AM > Welcome to Octoplus Box Samsung software version 2.7.7
INFO : 12/21/2018 8:41:55 AM > -----------------------------------------------------------------------------------
INFO : 12/21/2018 8:41:55 AM > Connecting to server...
INFO : 12/21/2018 8:41:55 AM > Username: billycomm
INFO : 12/21/2018 8:41:56 AM > Authorizing...
INFO : 12/21/2018 8:41:56 AM > Checking balance...
WARN : 12/21/2018 8:41:57 AM > Your balance: 134 credits.
INFO : 12/21/2018 8:41:57 AM > Performed by 2.7.7.1 Software version.
INFO : 12/21/2018 8:42:06 AM > -----------------------------------------------------------------------------------
INFO : 12/21/2018 8:42:08 AM > Platform: Samsung Android
INFO : 12/21/2018 8:42:08 AM > Selected port: COM3
INFO : 12/21/2018 8:42:08 AM > Selected model: SM-J327A
INFO : 12/21/2018 8:42:09 AM > Operation: Read info
INFO : 12/21/2018 8:42:09 AM > Reading info, please wait...
INFO : 12/21/2018 8:42:19 AM > Detected phone model: SM-J327A
INFO : 12/21/2018 8:42:20 AM > Firmware compiled date: Thu Jun 15 18:40:00 KST 2017
INFO : 12/21/2018 8:42:20 AM > PDA version: J327AUCU1AQF4
INFO : 12/21/2018 8:42:21 AM > CSC version: J327AATT1AQF4
INFO : 12/21/2018 8:42:22 AM > SW version: J327AUCU1AQF4
INFO : 12/21/2018 8:42:23 AM > Phone SN: R28J92RZCVB
INFO : 12/21/2018 8:42:24 AM > Android version: 7.0 (NRD90M)
INFO : 12/21/2018 8:42:24 AM > Sales code: ATT
INFO : 12/21/2018 8:42:25 AM > Country: USA
INFO : 12/21/2018 8:42:25 AM > HW platform: exynos5
INFO : 12/21/2018 8:42:26 AM > HW Chip: exynos7570
INFO : 12/21/2018 8:42:26 AM > HW Modem: SHANNON305
INFO : 12/21/2018 8:42:27 AM > Security patch level: 2017-06-01
INFO : 12/21/2018 8:42:28 AM > Warranty Void: 0
INFO : 12/21/2018 8:42:28 AM > SIM 1 status: absent
INFO : 12/21/2018 8:42:28 AM > Codename: j3popelteuc
INFO : 12/21/2018 8:42:54 AM > Performed by 2.7.7.1 Software version.
INFO : 12/21/2018 8:42:58 AM > -----------------------------------------------------------------------------------
INFO : 12/21/2018 8:43:00 AM > Platform: Samsung Android
INFO : 12/21/2018 8:43:00 AM > Selected port: COM3
INFO : 12/21/2018 8:43:00 AM > Selected model: SM-J327A
INFO : 12/21/2018 8:43:01 AM > Operation: Read Codes
WARN : 12/21/2018 8:43:04 AM > "Devices with Unlock App (branded to T-Mobile, MetroPCS, etc.) are not supported!
WARN : 12/21/2018 8:43:04 AM >
WARN : 12/21/2018 8:43:04 AM > Make sure device requests to enter unlock code and only then perform “Read Codes” operation!"
WARN : 12/21/2018 8:43:04 AM >
WARN : 12/21/2018 8:43:04 AM > Continue?
WARN : 12/21/2018 8:43:05 AM > Searching for a phone. Please wait...
INFO : 12/21/2018 8:43:09 AM > Detected phone model: SM-J327A
INFO : 12/21/2018 8:43:09 AM > Firmware compiled date: Thu Jun 15 18:40:00 KST 2017
INFO : 12/21/2018 8:43:09 AM > PDA version: J327AUCU1AQF4
INFO : 12/21/2018 8:43:10 AM > CSC version: J327AATT1AQF4
INFO : 12/21/2018 8:43:11 AM > SW version: J327AUCU1AQF4
INFO : 12/21/2018 8:43:11 AM > Phone SN: R28J92RZCVB
INFO : 12/21/2018 8:43:11 AM > Android version: 7.0 (NRD90M)
INFO : 12/21/2018 8:43:12 AM > Sales code: ATT
INFO : 12/21/2018 8:43:12 AM > Country: USA
INFO : 12/21/2018 8:43:12 AM > HW platform: exynos5
INFO : 12/21/2018 8:43:13 AM > HW Chip: exynos7570
INFO : 12/21/2018 8:43:13 AM > HW Modem: SHANNON305
INFO : 12/21/2018 8:43:13 AM > Security patch level: 2017-06-01
INFO : 12/21/2018 8:43:13 AM > Warranty Void: 0
INFO : 12/21/2018 8:43:14 AM > SIM 1 status: absent
INFO : 12/21/2018 8:43:14 AM > Codename: j3popelteuc
INFO : 12/21/2018 8:43:14 AM > -----------------------------------------------------------------------------------
WARN : 12/21/2018 8:43:14 AM > Connecting to server ..
INFO : 12/21/2018 8:43:14 AM > Username: billycomm
INFO : 12/21/2018 8:43:16 AM > Connect to server successfull.
INFO : 12/21/2018 8:43:16 AM > Checking smart card...
INFO : 12/21/2018 8:43:22 AM > Smart card successfully checked.
INFO : 12/21/2018 8:43:22 AM > Your balance: 134 credits.
INFO : 12/21/2018 8:43:23 AM > -----------------------------------------------------------------------------------
INFO : 12/21/2018 8:43:23 AM > Rebooting phone
INFO : 12/21/2018 8:43:27 AM > Searching for a phone. Please wait...
INFO : 12/21/2018 8:44:51 AM > OK
INFO : 12/21/2018 8:44:51 AM > Rebooting phone in Upload Mode...
INFO : 12/21/2018 8:45:04 AM > Searching for a phone. Please wait...
INFO : 12/21/2018 8:45:40 AM > OK
INFO : 12/21/2018 8:45:41 AM > Reading data...
ERROR : 12/21/2018 8:45:41 AM > Dump error (0x00000002)
ERROR : 12/21/2018 8:45:42 AM > Read codes failed
INFO : 12/21/2018 8:45:48 AM > Performed by 2.7.7.1 Software version.
Log file "C:\Program Files\Octoplus\Octoplus_Samsung\LOG\21-12-2018_08-38-26.log" closed (12/21/2018 8:46:55 AM).


i reported this issue yesterday and i got reply that the server is been maintained but i cant find find my thread that i opened yesterday i could have not open another one.


is the server still under mentainers or what could be the challenge



regards

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