archos 101e neon frp help

Welcome to Octoplus FRP Tool v.1.3.1.0
Platform: ARCHOS
Selected model: AC97CPL
Please, power phone OFF and connect USB cable.
Searching for a phone. Please wait...
Found phone on COM13
Detecting Chip Version...
HW Chip: MT8163: 8163.0000
HW Version: 8A00.CB00.0001.0000
Connecting...
Brom Version: FF
BootLoader Version: 01
Searching Download Agent...
Selected DA: MTK_AllInOne_DA_v3.3001.2018-04-25.11:32_437806, n.13
Sending Download Agent...
Operation was failed!
Performed by 1.3.1.0 Software version.

solutions???

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