Vivo y11 urgent help me

Dear Sir,


vivo y11 in backup factory in preloader.bin file serch

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19:25:30 Ver:1.5.1
19:25:43
19:25:43 HIGH BOOT
19:25:46
19:25:46 Operation:
1. Power off the phone.
2. Please insert USB cable within 40 seconds.
19:25:46
19:25:59 MTK USB Port (COM63)
19:25:59
19:26:00 Connecting...
19:26:00 CPU TYPE:MT6582
19:26:00 Hardware version:CA01
19:26:00 Software version:0001
19:26:00 SecCfgVal :0x00000000
19:26:00 BromVersion :0x05
19:26:00 BLVersion :0xFE
19:26:00 Boot downloading...
19:27:07 not find id.
19:27:41 Current Task:
Clear FRP 2(EMMC)
19:27:41 Ver:1.5.1
19:27:42
19:27:42 HIGH BOOT
19:27:45
19:27:45 Operation:
1. Power off the phone.
2. Please insert USB cable within 40 seconds.
19:27:45
19:27:50 MTK USB Port (COM63)
19:27:50
19:27:50 Connecting...
19:27:50 CPU TYPE:MT6582
19:27:50 Hardware version:CA01
19:27:50 Software version:0001
19:27:50 SecCfgVal :0x00000000
19:27:50 BromVersion :0x05
19:27:50 BLVersion :0xFE
19:27:50 Boot downloading...
19:28:23 not find id.